33697BR**Title:Delivery Assurance Representative - Phoenix, AZJob Description:Delivery Assurance Representative - Phoenix, AZJob Description**Who is QuEST?Our goal is to become the most recognized and trusted global engineering partner for our customers-Fortune 500 companies in the Aerospace, Medical Devices, Oil & Gas, Power, and Transportation industries. We know we can find solutions to their most important technical and business challenges they encounter. We aren't consultants. We help them make their products the most competitive in the world and that's how we've grown to over 11,000 problem solvers from 50 centers around the world. We aspire to be a 100-year company, which doesn't mean staid and boring, but rather, we evolve and adapt to create the frontier of the engineering services industry.Our CultureWe just crossed the 23-year mark, and despite remarkable growth, we have maintained a culture of empowerment at all levels-what we call intrapreneurial. You will be part of the decision making to drive continuous improvements so we can stay happy and healthy as a business in a challenging industry. Not everyone is a great fit. We will throw you into the deep end (with lots of support), but if you want to swim, you have much opportunity. We're not a place where laziness, ego, or rigid thinking fit in, and that's intentional. You can do more at this company than you can in twice the time anywhere else. We accelerate success; you control the throttle and hold the yoke.The RoleThe role of the Delivery Assurance Representative is to represent the OEM to improve and sustain delivery performance at selected suppliers globally. Ensure delivery of the parts by expediting supplier orders for OEM need dates. The intent of this effort is to drive towards 100% on time delivery through timely execution of improvement plans and improved communication between the supplier and procurement.This role is very personable and will require the ability to maintain positive relationships at a variety of levels including engineers, buyers at both supplier and OEM. In this role you will monitor MRP tools, production schedules, WIP (work in process), and non-conformances to provide status on commit dates and provide input for any necessary revisions. You will be required to effectively communicate progress and status verbally, via email and through various electronic reports.Essential Job Functions:+ Ensure buyers are aware of potential PO acknowledgement issues upfront (pricing, MOQ, contract dates, etc.)+ Ensure demand alignment and promptly resolve disconnects with supplier+ Improve the accuracy of supplier commit dates in system & highlight major supplier date slippages to buyers proactively+ Resolve PO hold issues proactively by understanding the root causes and providing clarity to the buyer to take suitable actions+ Discuss Recovery initiatives with Supplier - (overtime, working weekends, adding shifts)Secondary Job Functions:+ Execution within multiple services+ Technical Leadership and Technical Reviews+ Cross-functional teams+ Geographic re-assignments+ Quality Management and Continuous ImprovementQualifications:+ Proficient with MS Office required+ Experience with Supply Chain processes+ General electronics knowledge+ Excellent communication skills between multiple departments (internally and with external suppliers)+ AS or BS in business or technical field, Associate / Bachelors -Manufacturing Science preferred+ Experience with materials planning and project engineering valued+ Experience with SAP or similar ERP system valued+ Ability to resolve conflicting situations+ Heavily Regulated Industries with strict adherence to procedures.+ Flexibility to meet business deadlines by staying late or arriving early.+ Typical 8 hour days plus lunch / 40 hour weeks / Core Hours 8 AM to 4:30 PM unless customer requires otherwiseLocation: Phoenix, AZCompensation Type: HourlyStatus: Full-Time TempJob Type: Mid-Level - Senior LevelReports to: Supply Chain Team LeadAssignment StatePhoenix AZBusiness GroupUS BGIDUIDU21DUDU2106Education TypeDiploma: TechnicalDomainRailJob TypeFull Time-TempTotal Years of Exp3-5Auto req ID:33697BRJob Type:Full Time-TemporaryAssignment Country:United StatesTotal Years of Exp:6 - 9Education Type:Bachelor: TechnicalAssignment State:ARIZONAAssignment Location:PhoenixExperience Level:Mid Level