WHAT YOU'LL BE DOING:Developing, implementing, and coordinating quality assurance programs to ensure that customers' needs are met or exceeded. Ensure that quality systems are both followed and effective. Provide technical support for the plant operational, engineering and management staff and provide customer support at a variety of levels.ESSENTIAL RESPONSIBILITIES: Provide expectations, accountability, and direction to direct reports, and ensure all quality personnel are trained in and consistently execute policies, procedures, and work instructions. Design and implement process and product control plans to ensure customer satisfaction and to minimize the total cost of quality. Lead the policy deployment process within the quality assurance function. Own, manage, and provide oversight to the quality management system. Manage customer relationships relative to customer needs, concerns, dissatisfactions, audits, inspections, etc. Champion health and safety initiatives within the quality functions to ensure employee safety. Be a productive member of the market and management teams of the business. Support an operating culture that promotes involvement, communication, expectations and accountability, and a passion for excellence. Lead problem solving teams and kaizen events to improve operating performance. Manage NDT certification program to ensure compliance to ASNT-TC-1A standards. This is a hands-on position requiring active participation in activities such as equipment. calibration and management, internal audits, contract review and risk management, document preparation and management, training, sample shipments, problem solving, staffing, procurement. Attends all prerequisite training as required by management. Has the authority to stop process to correct quality, safety, or environmental problems, and to promptly notify Supervisory personnel when processes are non-compliant. May manage engineers or lab techniciansEDUCATIONAL REQUIREMENTS:Bachelor's degree in Engineering, Materials Science, or comparable technical degreeEXPERIENCE REQUIRED:10 years of manufacturing experience with experience in metals preferredJOB QUALIFICATIONS/APTITUDES NEEDED: Metallurgical background strongly preferred. Previous experience with stainless steel or other steel alloys. Understands basic metallurgical concepts, measurements, laboratory tests and can interpret metallurgical test results. Experience with corrosion testing is preferred. 10+ years of manufacturing experience. (Power generation, nuclear, oil and gas preferred) Familiarity with industry and customer specifications (ASTM, ASME, AMS, etc.) Capability to perform in-depth technical reviews of industry and customer specifications during the contract review process. Experience with failure analysis methodologies and reporting Experience with technical reporting and writing for a range of audiences Experience in lean manufacturing and/or six sigma techniques are required. The requirements listed below are representative of the knowledge, skill, and ability required: Process Failure Mode Effects Analysis; Quality Operating System (QOS); Process Control Plans; Capability Studies; Statistical Process Control; Quality Policy; Work Instructions, Procedures, Internal Audits, Team Oriented Problem Solving, ISO 9001 Knowledge, APQP (Advance Quality Planning), knowledge of modern quality techniques and systems. Maintains knowledge of equipment and manufacturing technology changes.COMPETENCIES/DESIRED CHARACTERISTICS:Analytical skills - Identifies significant problems & opportunities. Analyzes problems and people in depth. Sorts the wheat from the chaff, determining root causes.Resourcefulness / Initiative - Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A results--oriented "doer."Organization / Planning - Plans, organizes, schedules & budgets in efficient, organized manner. Focuses on key prioritiesIndependence - Willingness to take an independent stand. Not swayed by last person talked with.Customer Focus - Monitors client satisfaction (internal or external). Establishes partner relationship with clients. Visible & accessible to clients.Written & verbal communication - Communicates well one on one, in small groups and public speaking.Writes clear, precise, well-organized documents using appropriate vocabulary, grammar & word usage.Equal Opportunity Employer: Minority/Female/Disability/VeteranOther details Job Function Group 2 Pay Type SalaryApply Now* Winamac, IN 46996, USA