FIELD SERVICE ENGINEER SOUTH OF ENGLAND Location: Field based south of England Permanent Package £35-40K OVERVIEW: Our client is a global company in the environmental and waste sector serving various markets including industrial, manufacturing, petrochemical, pharmaceutical, oil & gas, etc. They are currently looking for Field based Service Engineer to cover to cover the south of England. KEY ACCOUNTABILITIES: Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalationRegular system and network maintenance routines to ensure that UK IT assets are deployed efficiently and effectively with minimal down time.Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements.Manage local IT purchasing requirements and manage corporate agreements across the UK.Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization).Execution of tasks required to complete projects within the UKEnsure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reasonAdvanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2)Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks.Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings.To support all levels of IT Management and support in conjunction with the IT Manager the business unitTo support and manage all aspects of the Operation Technology deployed, by assisting the Control and Instrumentation EngineerInvestigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site.Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site.ESSENTIAL EXPERIENCE:Proven experience in Information Technology, in a variety of roles related to infrastructure and operationsExperience with multi-site enterprise deployments. Network design, implementation, support and management preferredExperience with multi-site enterprise Server deployments, design, implementation, support and management preferredExperience in identifying routine IT tasks and activities, and their implementation.Experience supporting remote office and home office-based end users preferredThis is a multi-site role and requires that the successful candidate hold a full valid driving license.Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issuesDESIRED EXPERIENCE Understanding of working in a nuclear environmentObtain and be able to continue to hold appropriate security clearanceAbility to work as a member of a team, and under their own initiative.Knowledge and experience of working with SAPITIL qualifiedExperience with implementation and management of data and voice communications required.Experience managing cell phones and mobile devices preferredDue to high volume, we can only respond to applications that match the criteria